Business Improvement Services

Successful organizations constantly review and assess their internal processes in an effort to enhance operating efficiencies, improve cash flow and expand margins. As industries change and the focus shifts, standard operating practices may become outdated, resulting in wasted resources and the inability to optimize performance. What sets outstanding companies apart is their constant focus on operating strategies to ensure continuous improvement and the realization that margin expansion capability is predicated on their willingness to implement new methods to take advantage of opportunities.

The success of the business improvement process lies in the commitment to the proactive management of the entire business, and the recognition that the ultimate value of the operation is determined by the ability of management to consistently seek ways to maximize margins.

The professionals at Columbia Business Resources can assist your organization in identifying business opportunities, quantifying their value and then developing an action plan to achieve them, allowing you to achieve your desired results. Constructing the strategy is only the beginning of the process, and many well thought out plans do not yield optimal results because of a breakdown in implementation. Columbia Business Resources can provide experienced oversight to help ensure that the action plan is effectively carried out and adjusted at regular intervals to achieve optimal results.

Columbia Business Resources helps clients achieve the results they desire by building a solid plan, working with you throughout the implementation and integration process, and then measuring success at regular intervals after implementation.

Columbia Business Resources can increase the effectiveness and quality of your business by assisting in the identification, quantification and prioritization of your improvement opportunities, and develop a specific strategy to fit the needs of your business by:

• Reviewing your current operations and gaining an in-depth understanding through key stakeholder and participant interviews

• Charting your current operating processes to determine "bottlenecks" impeding efficiency

• Reviewing your organizational structure and make recommendations to streamline decision-making

• Utilizing Six-Sigma and LEAN Manufacturing principles to isolate improvement opportunities

• Establishing operational benchmarks and other key performance indicators ("KPI") to serve as baseline measures of performance

• Performing and in-depth analysis of your current structure and business processes to identify areas of margin expansion opportunity

• Matching appropriate technology to your business needs to optimize operating performance

• Consolidating operating facilities, job functions and administration to reduce overhead costs

• Coordinating the procurement of Master Services Agreements with common service vendors

• Developing recommendations to optimize resources and build action plans for implementation

• Conducting quantitative analyses of the estimated business improvement impact for your company

• Implementing the action plan (and providing project management services) along with the client

• Conducting follow-up reviews to ensure the results are sustainable

• Building and documenting procedures and a process structure for you to use as a guideline